Imagine that you receive this e-mail from a customer:

Dear John Doe,

I am writing because I am unhappy with the website you designed for me.
Here are the problems:

1. None of the links work!
2. When I open the “About Me” page, the song “Paquito Chocolatero” begins to play!
3. The colors are ugly!
4. I don’t like the URL!

You told me this was going to be a good website. I hate it! Change it ASAP. If you don’t change it, I won’t pay!

Thanks.
Grumpy George

Homework: write an e-mail replying to Grumpy George. Explain how you are going to solve the problems and when you will solve them. Send your answers to me here:

BEFORE MIDNIGHT ON WEDNESDAY, OCTOBER 22.